Privacy Policy
Welcome to our online platform. Protecting your privacy and ensuring the security of your data is a priority for us. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our automotive toll access services, specifically assistance with purchasing, renewing, and understanding Swiss digital motorway vignettes.
Data Controller
The data controller responsible for your personal data is the company operating this site, located at Bahnhofstrasse 31, 8001 Zurich, Switzerland.
Information We Collect
We collect and process personal data to provide and improve our services effectively. The types of data we collect include:
- Identification details: such as your full name, address, and contact information, necessary for processing vignette purchases and renewals.
- Payment information: limited to payment processing through secure and GDPR-compliant third-party providers; we do not store raw payment card data.
- Usage data: including IP address, browser type, and navigation behavior on our platform, used to enhance user experience and site security.
Legal Basis for Processing
We process your personal data under the following lawful bases:
- To fulfill contractual obligations related to your purchase or renewal of motorway vignettes.
- To comply with legal obligations under Swiss and European regulations.
- Based on your explicit consent for marketing or newsletter communications when you opt-in.
- To protect legitimate interests such as fraud prevention and platform security, provided they do not override your rights.
How We Use Your Information
Your data is used solely for the purposes of:
- Processing orders and payments associated with Swiss digital motorway vignettes.
- Providing customer support and assistance.
- Ensuring compliance with tax and toll authority requirements.
- Improving our platform functionality and security.
- Communicating important updates or information related to our services.
Data Sharing and Transfers
We do not sell your personal data to third parties. We may share your information with service providers who assist with payment processing, legal compliance, and platform hosting, always under strict confidentiality and security agreements. Any international transfers of data will comply with applicable data protection laws, including GDPR adequacy or appropriate safeguards.
Data Retention
We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When no longer required, your data will be securely deleted or anonymized.
Your Rights Under GDPR
If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:
- Access: Request a copy of the data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data when certain conditions apply.
- Restriction: Request limitation on how your data is processed.
- Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
- Objection: Object to processing based on legitimate interests or for direct marketing.
- Withdraw Consent: Withdraw any consent you previously provided without affecting the lawfulness of processing before withdrawal.
To exercise these rights, please contact us at our physical address provided below.
Security Measures
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our platform is regularly assessed to maintain high standards of security.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to improve user experience, analyze site usage, and provide necessary functionality. You can manage your cookie preferences via your browser settings or through provided mechanisms on our site.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised effective date.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Bahnhofstrasse 318001 Zurich
Switzerland